http://blog.gradwell.com Enabling the internet you don't see... Fri, 22 Aug 2008 11:50:24 +0000 http://backend.userland.com/rss092 en The Online Journalism Blog has been busy interviewing many of the companies looking to fill the gap left when Twitter pulled out of the SMS updates market last week.  One of those companies is Gradwell dot com, who launched the twittex.com service on Wednesday this week. You can read the full ... http://blog.gradwell.com/2008/08/22/twittex-interviewed-by-online-journalism-blog/ To celebrate the launch of our new Twitter SMS alerts service, we're giving away 10 free messages to the first 250 users who sign up for the service. Register at twittex.com today! http://blog.gradwell.com/2008/08/20/10-free-messages-for-first-250-users-who-sign-up/ Are you fascinated by new technology? Do you like playing with computers and other electronic devices to find out how they work? Can you solve problems? If you can, then you should think about working for Gradwell. Your responsibilities will be processing customer orders, predominantly configuring and dispatching VoIP Telephone hardware, maintaining ... http://blog.gradwell.com/2008/08/20/provisioning-engineer-2/ We're very pleased to announce the launch of twittex - a simple prepay service that delivers Twitter updates from your friends to your mobile phone via SMS. twittex is currently available on all UK networks. SMS messages are charged at 10p each, including VAT. Up until 14th August 2008, Twitter provided a free ... http://blog.gradwell.com/2008/08/20/twittex-sms-service-for-uk-twitter-users-launched/ One of the things we do in Gradwell is write an internal blog. We include three things: We documents all our system changes, so if something is planned, or has changed, we have any easy reference for it. We write up internal case studies of our customers, and feedback from our birthday ... http://blog.gradwell.com/2008/08/03/gradwells-focus/ By now, on websites like the BBC News, you will probably have read stories about a serious security problem that was recently found in many of the DNS servers commonly used on the Internet.  Some of our customers have contacted our Support phone line asking for more information about Gradwell ... http://blog.gradwell.com/2008/07/25/gradwell-not-vulnerable-to-latest-dns-attack/ We are very pleased to announce that Gradwell can now port Virgin Media (including Telewest and NTL) numbers for use with our VoIP services. Please visit our porting section or contact our porting team for more information about porting your Virgin Media number to Gradwell! http://blog.gradwell.com/2008/07/10/virgin-media-including-telewest-and-ntl-portability-now-available/ May and June 2008 have been exceptionally busy for Gradwell, with a big focus on talking to customers, improving customer service and increasing service resiliance. Here are some highlights: Technically: We've been working on the stability of the email file servers, and had a couple of weeks with no nagios alerts for ... http://blog.gradwell.com/2008/07/06/gradwells-busy-may-and-june/ Last week, we became aware of a number of customers websites being altered, with the addition of some extra hidden code to customer’s home pages. No personal data has been compromised (apart from an encrypted version of FTP passwords) and all sites have been restored as far as possible. We have been ... http://blog.gradwell.com/2008/06/09/customer-ftp-and-website-security/ We wanted to update customers on the progress with our email systems migration. Customers will be aware that we are currently engaged in the process of building a completely new email infrastructure and migrating customers mailboxes from a number of different systems onto a single, consistent platform. The challenge has been to ... http://blog.gradwell.com/2008/06/02/gradwell-mail-infrastructure-rebuild/