One of the things we do in Gradwell is write an internal blog. We include three things:

1. We documents all our system changes, so if something is planned, or has changed, we have any easy reference for it.
2. We write up internal case studies of our customers, and feedback from our birthday lunches
3. Weekly, on Friday afternoons, we do a round up of what all the teams (tech, sales, support, billing) got up to that week.

Unfortunately we can’t make the whole internal blog public, but it is interesting to use a new tool I found, Wordle to produce a “word cloud” for that internal blog. A word cloud is an image made from your blog text which gives greater prominence to words that appear more frequently in the text:

We can also compare that to the word cloud that you get from the public Gradwell blog:

It’s good to see the themes are consistent:

• Lots of focus on happy customers, through tickets and Birthday Lunches.
• Lots of continued work on infrastructure and scaling, particularly email and storage, as well as migrating from legacy servers to our newer platforms.
• A huge amount of work being completed and delivered, with many small incremental improvements.

We’d be interested in your feedback as to how we’re doing, via our online survey. Thanks!